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You can also use the Exchange Online PowerShell cmdlet to assign public folder permissions. Any public folders created after this one will inherit the permissions and settings of the parent public folder. After you create your first Public Folder, you’ll need to assign a user to Owner permissions level. To mail-enable public folders, you require Recipient Management permission. To create Public Folders you need to have Organization Management and Public Folder Management permissions. They can be used to share org-wide related information and for basic document sharing to avoid clogging employee mailboxes. Public folders are generally best used by larger organizations as they are accessible by anyone in your organization. Employees can expand on the public folder hierarchy and peruse relevant content by browsing through the public folder hierarchical branches. Whereupon any email sent to the group will also be “mailed” to the public folder. The main architectural components of public folders are the public folder mailboxes.” Public folders can be mail-enabled and added as a “member” of a distribution group. Public folders are “specially designed mailboxes to store both the public folder hierarchy and the content. In this post, we do a Public Folder deep dive – explain their capabilities and present five helpful pointers to optimize your organization’s usage of Office 365 or Outlook Public Folders. Public folders can also be mail-enabled in Exchange and can hold email messages, posts, documents, and eForms. They act as a convenient org-wide hub that doesn’t require any admin hand-holding to set up, operate, or manage. That’s because organizations love them – public folders provide a no-fuss and effective way to collate and share information with colleagues. They’ve been around forever (and despite murmurs of retiring them, they probably will continue to be around forever!). Public folders in Office 365 (now renamed as Microsoft 365) are your organization’s water cooler – with a firm finger on the pulse.